Terms of Service

Gabriel AI LLC • Last updated: April 2026

Welcome to Gabriel AI! Before proceeding, carefully review these Terms of Service ("Terms"). This legal agreement binds you, representing both yourself and any entity you may act on behalf of (collectively referred to as "you," "your," or "yourself"), and Gabriel AI LLC ("Gabriel AI," "we," "our," or "us"). These Terms exclusively govern your access to and utilization of our website, www.gabrielai.co (the "Site"), along with our services, software, applications, technology, and the technical and communications platform(s) provided through the Site or our mobile app, collectively known as the "Platform."

By accessing the Site, using the Platform, or engaging in any activities related to the Platform, you acknowledge and agree to abide by these Terms. Keep in mind that these Terms significantly impact your legal rights and obligations. Should you disagree with any part of these Terms, refrain from accessing or utilizing the Site or Platform. Your use of the Site or Platform is contingent upon your acceptance of these Terms.

Arbitration & Class Waiver Notice

With the exception of specific dispute types outlined in the arbitration clause below, you explicitly agree that disputes between you and Gabriel AI will be resolved through mandatory binding arbitration. You further waive any right to participate in a class-action lawsuit or class-wide arbitration.

No Emergency Calling

The Platform, including any associated telephone numbers, should not be used for emergency services. You must make alternative communication arrangements for emergency calls. Acknowledge that our services do not substitute for traditional telephones, and you agree not to use the platform or services for emergency calls, including 911 or other emergency numbers. Additionally, you agree to inform users that our services do not offer emergency calling functionality.

Auto-Renewal

Your subscription to our services automatically renews on a monthly basis, resulting in recurring charges to your payment card on the same date each month as your initial purchase. You can cancel the auto-renewal and recurring monthly charges by closing your account within the Platform, calling us at 1-907-227-1800, or emailing us at joe@gabrielai.co at least seven (7) business days before your subscription renews. Canceling the monthly auto-renewal is optional and comes without cost or penalty, provided you cancel before the automatic renewal.

Platform & Services

Gabriel AI operates the Platform, offering services that empower you to engage with your customer base through diverse telephony services, such as calls, mobile text messaging, direct-to-voicemail, and additional mobile communication tools. The Platform is equipped with features for managing contact lists, automating customer responses, and overseeing "do not call" lists. Please be aware that we retain the right to modify, restrict availability, or terminate the Platform or any of its components, including specialized services like preview dialers, power dialers, automatic dialers, and predictive dialers. This can be done at any time, for any reason, without incurring liability on our part. It's crucial to note that Gabriel AI'S ROLE IS STRICTLY TO FACILITATE MESSAGING AND COMMUNICATIONS. You assume full responsibility and liability for the content and transmission of your messages and communications.

Compliant Use of the Platform

(a) The services accessible through the Platform are subject to a multitude of local, state, federal, and foreign laws ("Laws"). While we do not provide legal advice and make no representations about the Platform's capacity to comply with these Laws, it is essential to recognize that your use of the Platform doesn't guarantee compliance.

(b) Solely on your shoulders is the responsibility to access and utilize our Site and Platform, alongside the services, while adhering to applicable Laws. These include, but are not limited to, the Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (TRACED Act), the Telemarketing Sales Rule (TSR), the Telephone Consumer Protection Act (TCPA), and the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act of 2003.

(c) We make no representation regarding whether the Platform qualifies as an "Automated Dialing System" or involves initiating calls under the TCPA or similar Laws. For such determinations, it is advisable to consult with your legal counsel. You acknowledge that you are solely responsible for all actions under your account, with an understanding that violations of applicable Laws may occur.

(d) Gabriel AI strictly prohibits spam. Utilizing the Platform for spamming purposes may result in the termination of your account and access to the Platform. You are solely responsible for obtaining consents for all uploaded phone numbers contacted through the Platform and for complying with any terms governing the obtained consent.

Modification of these Terms

We retain the unilateral right to amend or adjust these Terms at our discretion, and such changes or modifications may be implemented at any time. Notice of modifications will be provided through means like notifications, postings on the Platform, or updates to the "Last Updated" date above. Unless otherwise specified, the revised Terms will take effect upon your subsequent monthly renewal. Continued access or use of the Platform after the effective date of changes implies your agreement to be bound by the updated Terms.

Privacy

The utilization of the Site and Platform is subject to our Privacy Policy. If you are not comfortable with your data being collected, used, or shared in accordance with the Privacy Policy, it is advisable to refrain from using the Site or Platform in any manner.

Account

Registration: To unlock the complete array of features and services offered through the Platform, initial registration through our online process is mandatory. Access and use of the Platform necessitate that you are at least eighteen (18) years old and authorized to legally bind the specific entity you represent.

Registration Information: During registration, you will create your password, adhering to certain minimum requirements. Although we prescribe password strength, we do not guarantee its security. We reserve the right to reject any password, username, or email address at our discretion. Maintaining accurate and current registration information about yourself and the represented entity is your responsibility.

Identity Proof: We may, during or after registration, request proof of your identity, documentation of your organization's legal status and corporate standing, and ownership of any associated caller-ID number. Failure to provide such information may result in the denial, termination, or suspension of your account.

Use of Your Account: You bear sole responsibility for all activities under your account, password, or username, irrespective of whether the activity was authorized by you. Safeguarding your password and restricting access to your account are crucial responsibilities. Any unauthorized use or security breach must be immediately reported to us. Your account, password, or username cannot be sold, transferred, or assigned to a third party.

Access via Mobile Device: Mobile device access to your account is permitted, but be aware that data or other charges from your carrier may result. Some Platform features may be incompatible with your carrier or device, and restrictions might be imposed. By using your mobile device, you expressly consent to receiving communications, including SMS (text messages), via automated telephone dialing systems or prerecorded voices.

Subscription Term & Cancellation Rights

Term: Your association with the Platform initiates upon receipt of payment for your subscription. The Subscription Term operates on a prepaid month-to-month basis, continuing until cancellation.

Auto-Renew: The Subscription Term automatically renews for consecutive months unless you opt to cancel your account. Recurring charges are applied to your payment card on file on the same date each month as your initial purchase, provided you don't cancel at least seven (7) business days before the scheduled renewal.

Notice of Subscription Changes: We reserve the right to discontinue specific subscription packages or features, and there is no assurance that your purchased subscription will remain available. You will be informed of subscription changes before renewal. If you disagree with a price or subscription alteration, you have the option to cancel your subscription; otherwise, you are considered to have accepted the changes, authorizing the new fees.

Termination or Suspension

(a) User-Cancelable: You have the freedom to cancel, upgrade, or downgrade your subscription at any time through the functionalities in your account settings. If you cancel a subscription mid-term, no refund is provided for the unused portion.

(b) Gabriel AI's Right to Terminate or Suspend: We maintain the authority to suspend or terminate your account or Platform access at our discretion and without prior notice under certain circumstances. These circumstances include violations of these Terms or applicable laws, investigations by law enforcement, failure to make timely payments, insolvency proceedings, or activities posing a security threat or vulnerability.

(c) No Refund for Termination: No fees will be reimbursed in the event of suspension or termination. Upon cancellation, suspension, or termination, Platform access ceases, and granted rights under these Terms immediately end. Unused fees or credits as of the cancellation or termination date are non-refundable.

Voicemail Delivery: The Platform offers "straight-to-voicemail" messages, commonly known as "ringless" voice messages. We do not guarantee that the target's phone will ring or display a missed call notification, or that the voicemail system will deliver the message. We lack control over telecommunications or voicemail providers filtering or blocking messages, and you may be charged for messages not received by the target due to certain transmission conditions. (a) SIP Hangup Cause: If we receive a "normal" SIP hangup cause from the phone subscriber during transmission, individual messages are designated as "sent," and funds are debited from your account, even if not received by the target.

Pooled Numbers: The Platform uses a pool of VOIP phone numbers shared among customers for outgoing communications. We reserve the right to modify, add, or remove numbers at our discretion. If you use a pooled number, the Platform aims to select one close to the contact target. However, we cannot guarantee proximity or the availability of a previously used number for future use.

Links and Connection to Third-Party Service: The Platform provides access to an open API service for integration with third-party software, services, or applications. Any integration or access to third-party elements is at your own risk. We do not control or hold responsibility for features, functionality, or user experiences within third-party platforms.

Payment

Non-Refundable Fees: All fees paid are strictly non-refundable and subject to our sole discretion.

Pricing: Current subscription plans and service fees for Platform usage are prominently displayed on our Site. We retain the right to alter these prices at our discretion, taking into account various factors, including your usage patterns on the Platform.

Credit Card Terms: Payments must be executed through credit or debit cards, or any other payment methods we accept during the sign-up process. Our third-party credit card/payment processor will routinely charge your credit card or chosen payment method at the prevailing rate for your subscription. Your explicit authorization is granted to us and our payment processors for this automatic charge. We hold no responsibility if your financial institution declines the payment, though we will notify you in such an event.

Fees and Taxes: You bear the responsibility for settling any taxes or charges applicable to your purchases, encompassing toll-free, local, long-distance, international minutes, additional feature charges, 411, 911, and operator-assisted charges, directory assistance charges, and universal service fund fees.

Late Payment: Beyond any other termination rights stated in these Terms, we reserve the right to abruptly close your account and terminate Platform access if payment is not received.

Payment Disputes: All charges are deemed accepted unless discrepancies are reported to Gabriel AI within sixty (60) days after their initial appearance on your credit card statement.

Messages & Calls: Depending on your chosen subscription plan, you will be allotted a specific number of messages (voicemail and text) per month. Once this monthly limit is reached, the purchase of additional message bundles is required for continued Platform use during that calendar month. Text messages exceeding 150 characters will count as multiple messages. Your selected subscription plan may allocate a certain number of outbound calls per month, with rates varying depending on jurisdiction.

Platform Rights & Ownership

The Platform, the Site, and all associated content, encompassing text, audio, video, graphics, databases, trademarks, and more, are the exclusive property of Gabriel AI or its licensors. Protected by various intellectual property laws, these assets are not available for use without explicit authorization.

Subject to adherence to these Terms, users are granted a limited, nonexclusive, non-transferable, and non-sub-licensable license to access and utilize the Platform. However, this license is revocable at any time, as stipulated in these Terms.

Users must refrain from activities such as reverse engineering, interfering with another user's access, attempting to gain unauthorized access, and selling, sublicensing, or leasing the Platform to third parties.

Your Content

Users bear responsibility for all third-party content, messages, and materials uploaded to the Platform or through their accounts, collectively referred to as "Your Content." While users retain ownership rights, a limited license is granted to Gabriel AI for the operation of the Platform and service provision.

Gabriel AI collects Usage Data for internal purposes, including marketing and advertising. Users may not receive copies of or access to this data, except for certain accessible data via the Platform.

Prohibited Use

Gabriel AI prohibits specific uses of the Platform, including unlawful, offensive, obscene, or fraudulent activities, and any engagement in harmful content, violence, or illegal promotions. This extends to the promotion of explicit material, escort services, illegal drugs, and deceptive advertising practices.

Investigation and Cooperation

While there's no obligation to monitor Your Content, Gabriel AI reserves the right to do so at its discretion. This includes investigating potential breaches, violations of these Terms, and cooperating with law enforcement or regulatory investigations. Gabriel AI may audit users' Platform use, policies, and procedures to ensure compliance with Laws.

Users must cooperate with the Industry Traceback Group (ITG), respond to requests for Traceback Information, conform to ITG policies, and adhere to "Do Not Originate" or "Trace Forward" requests made by the ITG administrator. Traceback Information is crucial in identifying the origin of suspected illegal robocalls or malicious traffic.

Support and Customer Service

Gabriel AI commits to making the Platform available 24/7, barring planned downtime or circumstances beyond its control, such as acts of God, government actions, natural disasters, or service provider failures. Support primarily relies on self-service features within the Platform. Additional support is available through inquiries submitted to joe@gabrielai.co, at the discretion of Gabriel AI.

Dispute Resolution

In the event of a Dispute, both parties agree to send written notice describing the Dispute and proposing a resolution. A dialogue will ensue for 60 days to attempt resolution. If a Dispute remains unresolved after the 60-day period, it must be resolved through final and binding arbitration administered by JAMS. Users agree to bring claims individually and not as part of a class action. Except where arbitration is mandatory, disputes must be exclusively initiated in the state or federal courts with jurisdiction in the State of Alaska.

To assert a Dispute, users must provide written notice within one year of the Dispute arising, or the claim will be barred.

Customer Warranties

(a) Consent and Compliance: You represent and warrant that phone numbers added to the Platform or contacted through it are not on any applicable Do Not Call Registry(s), and recipients have expressly consented or opted-in to receive messages as required by applicable Laws. Records of consents and opt-ins must be maintained for four years.

(b) Use of Third-Party Lists: You undertake not to use third-party lists of phone numbers or engage in unsolicited messaging that violates applicable Laws.

(c) Truthful Representation: Messages sent through the Platform must truthfully represent your identity, your organization, products, services, availability, pricing, benefits, and other offering aspects.

(d) Do-Not-Call (DNC) Compliance: You warrant that individuals requesting DNC status or opting out will promptly be placed on your DNC list, and no further messages will be initiated.

(e) Compliance with Laws: You commit to complying with all Laws and industry best practices governing Your Content, promotion types, and messages sent via the Platform.

Warranty Disclaimers

The Platform, Site, and services are provided on an "as is," "as available," and "with all faults" basis. Gabriel AI and its subsidiaries disclaim all express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, non-infringement, title, custom, trade, and security. Gabriel AI does not warrant that the Platform or Site will be error-free or uninterrupted, and does not guarantee any specific results from the use of the Site, Platform, or services.

Limitations on Our Liability

Except where prohibited by law, Gabriel AI Parties will not be liable for various types of damages, including loss of profit, revenue, data, or Your Content. In any event, Gabriel AI Parties' total liability to you is capped at the fees paid to Gabriel AI in the previous twelve (12) months.

Indemnity

You commit to indemnify and hold Gabriel AI Parties harmless from damages, losses, costs, and liabilities arising from:

• Your Content.
• Your use of the Platform or activities associated with it.
• Breach or alleged breach of these Terms.
• Violation of any Laws, including infringement or misappropriation of rights and misrepresentation.
• Access and/or use of the Platform by other parties with your account.
• Failure to obtain necessary consents.

General Terms

These Terms are exclusively governed by the laws of the State of Alaska. Gabriel AI retains the right to assign rights or delegate obligations to third parties. If any provision of these Terms is deemed invalid, it will be severed, and the remaining provisions will continue in full force and effect. These Terms, along with the Privacy Policy and any additional rules or policies posted within the Platform, represent the complete agreement between users and Gabriel AI, superseding all prior understandings.

Contact

Gabriel AI LLC
joe@gabrielai.co